Practical tourism cybersecurity
The travel industry is a prime target for fraudsters - this non-technical tour will provide a wealth of practical, low-cost advice without the jargon
Cyber security for Scottish travel and tourism businesses
Level:
Beginner
Duration:
Half day
Course code:
TOUR-1
The travel industry is already prime target for fraud. From skimming customer credit cards and cloning of adverts to money laundering – fraudsters can enjoy a healthy 100% profit at your expense.
With the loss of Visit Scotland offices and many local bank branches, smaller tourism businesses are now being forced to take the digital plunge without adequate safeguards or training. Often, advice is limited to that given free by a web designer or computer repair shop. Advice that will rarely take into account the risks specific to the tourism industry – and with the high volume of seasonal staff, this leaves businesses wide open to abuse.
Planning can make all the difference
With a little planning, micro tourism businesses can make themselves massively more resilient, either for free or at least very low cost. Our advice is bang up to date – combining 25 years of cyber security experience with the latest guidance from the National Cyber Security Centre (NCSC) and research from over 50 different cyber security companies – all written around the needs of the travel and tourism industry.
Pre-requisites
You will need some basic computer literacy skills - in e-mail, and browsing web. You will get much more out of the course if you already have some experience of using online banking and social media - although this is not essential, it is recommended.
Delegates will learn how to:
- Back up their important data securely
- Keep computers, software and devices up to date
- Choose good passwords and use a password manager for less important services
- Secure computers and devices with passwords, PINs and biometrics
- Turn on and use additional security features for e-mail, social media and more
- Be safe while working mobile
- Spot, prevent or mitigate common phishing and social engineering attacks
This is a non-technical course designed for tourism business owners - you only need basic computer skills to attend and get the most out of this course.
Course outline
- DON'T PANIC - breaking down the cybersecurity hype
- We take a trip to the "Dark Web" (it's not so scary)
- The essentials to using computers and devices safely
- The principle of separation
- The truth about passwords
- Internet of Things and other devices
- Spear phishing and social engineering
Your tutor
Your tutor is a 25 year veteran of cyber-security - having been on the front line: designing, building and running secure websites and applications to process business-critical and personally identifiable information (PII) for some of the most cyber-targeted organisations on the planet.
From the German and Japanese car industries, the global diamond industry, international and off-shore finance, through to the UK government - he has been pitched against everything from script kiddies to motivated and well-financed international gangs who have openly contacted clients to annouce that they will be disrupting their operations.
With experience throughout the supply chain, he has worked as both poacher and game-keeper - both setting and delivering against standards such as ISO27001. This has given him a unique insight into the strengths and weaknesses of every part of the value chain from the consuming enterprises, through cloud and managed services providers right down to the micro-businesses and sub-contractors that are often the real providers.
FREE course materials
Comprehensive course notes are available during the session for you to take away with you and share with your colleagues.
FREE course updates
Our course notes are regularly updated because the security landscape is changing every day. If you sign up to our mailing list as a delegate, you get free access to all future updates by e-mail.
Course fees
All of our training is offered on a not for profit basis and all courses are delivered free of charge. A small contribution towards travel costs and subsistence is normaly requested.
This course is intended for Tourist Boards and Chambers of Commerce to organise and offer to up to 16 delegates in a classroom setting. Other options are available for larger venues and audiences.